To place a rental order with us, through our website or by phone. Provide us with the details of your event, including the date, location, and the items you are interested in renting. Our friendly staff will assist you in selecting the right pieces for your event and guide you through the rental process.

Yes, we have a minimum order requirement to ensure that we can provide the best service to our customers. The minimum order amount may vary depending on factors such as the location and type of event. Our team will provide you with the specific details when you inquire about your rental needs.

It is recommended to book your rentals as early as possible to ensure availability. Popular dates and items tend to get booked quickly, especially during peak event seasons. We suggest reserving your rentals at least a few months in advance to secure your desired items and guarantee their availability for your event.

We understand that event plans can change. While we will do our best to accommodate changes to your rental order, they are subject to availability. We recommend contacting us as soon as possible if you need to make any adjustments to your order, and we will work with you to find the best possible solution.

Yes, we offer delivery and pickup services for your convenience. Our professional team will transport the rental items to your event location and ensure that they are set up according to your specifications. After your event, we will promptly retrieve the rentals. Delivery and pickup fees may apply, depending on the location and size of your order.

Our cancellation policy varies depending on the specific circumstances and timing of the cancellation. We understand that unforeseen events can occur, and we strive to work with our customers to find reasonable solutions. Please refer to our terms and conditions or contact our team for detailed information regarding cancellations.

Yes, all of our rental items are thoroughly cleaned and well-maintained to ensure they are in excellent condition for your event. We take pride in the quality of our rentals and strive to deliver items that meet or exceed your expectations.